Experience

Solution Engineer | Leena AI Inc.

Gurugram, Haryana

(Aug`2024 - Present)

  • Led end-to-end implementation of AI-driven chatbots and voice bots including requirement gathering, solution design, configuration, deployment, and client onboarding, ensuring high adoption and measurable business impact.
  • Designed and optimized enterprise-grade conversational workflows by mapping business processes, writing/testing prompt logic, and applying NLP techniques to improve intent recognition and reduce fallback responses..
  • Built and deployed Agentic AI systems enabling autonomous decision-making and multi-step task execution across enterprise workflows.
  • Conducted rigorous testing, debugging, and performance tuning of AI solutions, ensuring accuracy, scalability, and reliable performance in production environments.
  • Partnered with stakeholders, product teams, and engineering to gather requirements, resolve technical challenges, and align solutions with strategic goals.
  • Delivered client training and enablement sessions, ensuring smooth onboarding and empowering business teams to manage AI-driven workflows effectively.

Intern | Leena AI Inc.

Gurugram, Haryana

(Aug`2023 - Aug`24`)

  • Developed and optimized JavaScript workflows to filter, clean, and transform API responses, ensuring efficient data processing and integration with front-end applications.
  • Contributed to the development of the company`s official website by building and integrating multiple reusable React.js components, improving functionality and user interface consistency.
  • Conducted REST API Testing using Postman to validate endpoint functionality, ensuring seamless integration of chatbot features with backend services.
  • Assisted in pre-sales activities by creating POCs, and conducting product demos and technical presentations to prospective clients.
  • Collaborated with cross-functional stakeholders to gather and analyze requirements, ensuring alignment with business objectives and technical feasibility.

Education

B.Tech | Information Technology - Lovely Professional University

Jalandhar, Punjab

(Jul`2021 - Jun`2024)

Diploma | Computer Science and Engineering - Lovely Professional University

Jalandhar, Punjab

(Jul`2019 - Jun`2021)

Languages and Frameworks

JavaScript/Node.js

90%

React/Next

90%

HTML/CSS

60%

C++

70%

Python

50%

Tools & Softwares

Postman

80%

Docker

80%

n8n

40%

AWS Cloud

30%

Git and GitHub

80%

Databases

PostgreSQL

50%

MongoDb

99%

MySQL

70%